Update; after my bad experience with this location I got contact by management, sins then everything is been resolved and they went the extra mile working on the car and to make me happy, they explained everything and apologized over and over. Simon is been just awesome, thank you Porsche Kent Garff
I had tire issues. Called and Charlene said come right in and we’ll take care of you. Within minutes they had me back on the road. Thank you Charlene and Ken Garff Porsche for making what could have been a huge hassle and delayed my trip to California, instead a wonderful experience. You all are the best!!!!
Porsche provided me with a Macan as a loaner car and got my windshield wiper hose fixed by the end of the day. They also put in a new battery for my key which was performing a little erratic.
Timely service with prompt updates to the status of my vehicle. Charlene was a delight to work with!
They are patient and professional.Travis and Cove helped me out with my demand. They are great!
Very friendly, very knowledgeable, and very caring group.
lovely staff! all of the sales department are truly delightful and I wouldn’t ever consider buying or servicing a Porsche anywhere but here!
There are more convenient places than Porsche Lehi for me to take my Porsche for service, as it is over an hour from my house. But despite that, I won't go anywhere else. The staff takes care of everything seamlessly and with a smile (ask for Charlene. She is amazing.) Loaner cars are always Porsches. Follow up calls keep you informed of progress throughout the time your car is there and the work is impeccable. Cars are washed before being returned. Can I go someplace else that is closer to home? Yes. Will I? No.
Charlene met me at my car and was very welcoming. She remembered our conversation from a couple of months ago which impressed me. Although the service was scheduled to take only a few hours they had arranged for a loaner-a new Macan! Nice surprise! It turned out I needed a part replaced so it took a couple of days to get it. They texted me a video of the check up and pointed out the issue. I want to reiterate this is an older car with about 100,000 miles. They(Charlene,Kent and Craig)treat me like I own the 918 Spyder in the showroom. Perhaps I could save a few bucks at an indy service dealer but it's hard to put a price on the experiences I've had here. Plus the peace of mind of certified Porsche mechanics doing the work. Also did I mention the million dollar Spyder you can see up close?
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